A) How can I request and evaluate a sample of your slippers?
> "We encourage you to evaluate our quality firsthand! Pre-production samples are available for a nominal fee covering the product cost and express shipping. To show our commitment to partnership, we'll fully credit this sample cost against your first confirmed bulk order. This ensures you receive a true representation of our standard production quality."
B) What is your typical sample lead time, and how do you handle delays?
> "Our standard sample lead time is 7 working days. Should any unforeseen circumstances arise that might cause a delay, our team will proactively communicate with you immediately to discuss options and revised timelines. We prioritize transparency to support your planning."
C) Do you offer private label/branding (OEM/ODM) services?
> "Absolutely! We specialize in private label manufacturing. We can expertly apply your logo or branding to both the slippers themselves and the packaging. To ensure cost-effectiveness for customization setup, this service is available upon reaching our standard Minimum Order Quantity (MOQ). Let's discuss your specific branding requirements."
D) Can you customize materials, colors, or designs beyond your standard range?
> "Yes, we offer significant customization flexibility. Colors can be readily matched to your specifications (Pantone codes preferred). Customizing materials or unique designs is also possible, subject to technical feasibility and our MOQ requirements. We welcome the opportunity to collaborate on developing unique products for your brand."
E) How do you ensure and guarantee consistent product quality?
> "Quality is embedded in our process from start to finish. Our comprehensive Quality Management System includes:
> 1.Rigorous Raw Material Inspection:** Sourcing from approved suppliers & batch testing.
> 2.Structured Production Control:** Adherence to detailed SOPs with inline QC checks.
> 3.Stringent Final Inspection:** AQL-based checks against your specifications/standards.
> 4.Secure Packaging & Pre-Shipment Audit:** Ensuring correct packing and undamaged goods.
> 5.Dedicated Support: Clear communication channels for quality feedback and efficient resolution of any post-shipment concerns.
>We are open to discussing specific quality certifications or inspection protocols you require."